Monday-Sunday, 8 AM–5 PM (EST)
Customer Service: support@iflytekglobal.ai
Address:
UNITS 502 & 503 A LEVEL 5
CYBERPORT 3
100 CYBERPORT ROAD
HK
Certificate No:
65020928-000-07-26-6
Payment Policy
At iFLYTEK EU, we offer a range of convenient payment options. Below you will find information about accepted payment methods, currency and payment processing.
We use encryption technology to help protect your payment information and keep your transactions secure.
Accepted Payment Methods
We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. Available payment options are shown at checkout and may vary depending on your country, device and browser.
Currency and Taxes
All prices are shown in euros (EUR), and all payments are processed in euros. Displayed prices include applicable taxes.
If you pay using an account in a different currency, your bank or payment provider may apply its own exchange rate and charge currency conversion fees.
Delivery Charges
Orders of €49 or more qualify for free delivery within our EU delivery area. For orders below €49, delivery charges are shown at checkout.
Your final order total, including any delivery charges, is shown before you confirm your payment.
Payment Processing
Full payment is taken when you place your order. Please ensure that your payment details and billing address are correct.
Your bank or payment provider may ask you to complete an additional verification step to authorise your payment.
Payment Issues
If your payment is declined, please check your payment details and available funds. You can also try another payment method or contact your bank or payment provider for assistance.
If you see a charge on your account but have not received an order confirmation, please contact us before placing another order so we can check the payment and order status.
Contact Us
If you have any questions about your payment, please email support@iflytekglobal.ai.
Include your order number if available. For your security, please do not send your full card number or card security code.